Service Providers are constantly under pressure to reduce cost and increase efficiency.  The Zemware system contains all the key functions that a Service Provider needs to be able to offer advanced broadband services. The solution gives operators the flexibility to create their own service offerings, and to tailor the offerings to their customer base. The solution is designed to manage new services and not just provissioning of switch, CPEs and access connections. The Zemware solution can manage each single service offered by each service provider individually in real-time.

The Challenge

• Staying ahead of the competition with rapid service roll-out
• Capitalize on the investments in network infrastructure, while maintaining high Subscriber quality of experience – allowing them to personalize their networks
• The systems used to control access equipment are often proprietary software  and can be very costly and time consuming for Service Providers
• In-house developed special solutions can add complexity and preventing effective network aggregation and growth
• Ensuring a smart transition from IPv4 to IPv6

The Solution

1. Zemware develops a complete business support system for broadband services, providing you total control of your infrastructure, work orders, Subscribers, suppliers, error reporting and ticket handling
2. The system allows for quickly roll out new services as well as new service options, including CDRs and subscriber self-care
3. Allowing the Subscriber to activate and change services by themselves using the Zemware customer portal API daily operations can be automated and helping you quickly create new service packages
4. The Zemware system will help you coordinate complexity and new technologies, allowing you to provision all active network equipment including CPEs from 1-interface independent of the choice of equipment vendor, allowing you to choose hardware from vendors with the best OPEX
5. Future proof – the system has built-in redundancy and load-balancing to support your always-on needs and our DHCP solution helps you prepare for IPv6 implementation and migration needs